Rickia McGee

National Guard Bureau · Logistics · Compliance · Operations

Environmental Staff Officer

National Guard Bureau · Arlington, Virginia

• Complies with National Guard Bureau and Army doctrine for the handling, inspection, and operation of military equipment during sanctioned military operations.
• Automated monthly reporting through Excel macros to help executive management shape monthly and annual budget strategies, reducing report preparation time by 15%.
• Initiates supply plans for military operations and manages the movement of supply classes supporting United States Army Special Operations Command-related needs.
• Maintains accountability for more than $110M in assets, including procurement, maintenance, repairs, and serviceability of security equipment to sustain full readiness during classified operations.
• Reduced annual financial reporting errors by 20% and supported audit programs, process reviews, and system implementations to strengthen compliance and operational effectiveness.

Operations · Military Support · Executive Coordination

Assistant Operations Officer

National Guard Bureau · Arlington, Virginia

• Supported operational planning and mission execution in a high-accountability military environment requiring secure communication, coordination, and rapid decision support.
• Worked across command structures to support logistics readiness, operational continuity, and classified mission requirements.
• Helped reinforce process discipline, reporting consistency, and readiness-focused operational support for senior leaders.

Florida Army National Guard · Budget · Risk · Infrastructure Support

Assistant State Training Officer

Florida Army National Guard · St. Augustine, Florida

• Oversaw $25M in fiscal-year expenditures tied to environmental and mission-readiness programs aligned to EPA-mandated initiatives across the United States and territories.
• Managed logistics operations across twelve domestic military sites and prepared weekly operational reports covering personnel, equipment, audit activity, and accountability.
• Applied advanced Excel functions including VLOOKUP, INDEX, MATCH, IF, and Pivot Tables to improve forecasting, executive reporting, and budget preparation.
• Used multi-factor authentication processes and secure handling procedures for classified documents and communications to reinforce accountability and privacy controls.
• Conducted threat assessments and risk mitigation strategies on military installations while supporting new security systems and vulnerability identification efforts.

Public Safety · Emergency Response · Secure Systems

Emergency Communications Officer

St. Lucie County Public Safety · Fort Pierce, Florida

• Served in a supervisory role for receiving and handling NCIC, statewide criminal information, and disaster warning system activity to support public safety operations.
• Responded to 911 calls and dispatched emergency radio frequencies to first responders and law enforcement serving a county population of more than 373,000 civilians.
• Entered calls into CAD systems, updated local, state, and national databases, and maintained written records to preserve historical information and legal compliance.
• Identified and resolved Active Directory issues related to access control lists, encryption, and auditing to safeguard confidential data and strengthen system reliability.

Community Services · Case Coordination · Audit Support

Health and Social Services Coordinator

Alachua County Community Services · Gainesville, Florida

• Coordinated health, housing, social, and financial services for vulnerable families and individuals facing life crises and instability.
• Worked with local medical facilities and wellness programs to improve service delivery and community support outcomes.
• Conducted psychosocial and home safety assessments, developed tailored plans, and served as a liaison between residents and agencies.
• Audited patient files, identified deficiencies, and launched improvement efforts that increased efficiency and service quality.

Administrative Operations · Claims Support · Records Management

Administrative Clerk

Enterprise Holdings · Gainesville, Florida

• Reviewed claim files, developed collection strategies, and coordinated communications to support timely financial recovery processes.
• Gathered police reports, repair estimates, and supporting documentation while maintaining accurate system notes and payment records.
• Evaluated loss facts, negotiated with responsible parties, and recommended settlement strategies while preserving data accuracy and documentation integrity.